The Chaya Resort and Spa

I really liked that the hotel was clean, had a nice big pool, and that the location was great. I had read a few bad reviews, and was really anxious about our stay. But the hotel exceeded our expectations. The staff was helpfull and so kind. The room was huge! We didn't have direct pool access from our room, but that was not a problem. the pool was clean, and the lounge chairs and sofas was comfortable and we had an all around amazing trip!

+Room is large , spacious , unique and clean +Bed/mattress is very comfortable the best I have stayed in Thailand! (Been to 5 hotels so far) +Ambience and scenery of the place is very nice +Staff were welcoming and friendly +All facilities are clean and tidy. Room service and cleaning was always done to a great standard +Pool and outdoor area very nice

This is a lovely hotel, situated in the suburbs of Chiang Mai, but with everything in walking distance or by very cheap Tuk Tuk. We stayed at the hotel twice during our 4 weeks in Thailand, and we sampled all three room types on offer. All were nice, clean, comfortable and spacious, with a large bath and separate shower. TV has Netflix. Beds are very comfy, room fridge very handy, staff are lovely (including Michael, who everyone comments on). Limited but very nice breakfast on offer. Swimming pool very large and clean, Koi pond amazing, as is resident cat. Standard (deluxe) rooms are in the basement, so lack of natural light and a bit humid down there, but still nice, with a little private courtyard attached, although no furniture to sit outside. Executive room, on top floor, very nice with balcony, so good view of pool. Poolside (swim up) rooms are the nicest…you can access a small pool directly from your balcony…although it’s easier to get in the pool than it is to get back out!

We had the room with the private pool access. It was an amazing experience. The room was very nice and clean and spacious. We booked the elephant sanctuary with the hotel and it was a unique experience also. The staff were kind and helpful. The location of the hotel was perfect, in the middle of the activities we wanted to do.

Our second visit to the chaya. Michael is an exceptional host and made us feel very welcome. He is ably supported by Niu and Mem who are always happy and helpful. Breakfast was very good. The pool is really nice. Our room was always kept very clean by the cleaners